Goods must be packaged securely to ensure they are not damaged in transit.You do not need to contact us to notify us of your return unless the item is faulty or is outside of our 30-day policy. Goods may be returned for a refund within 30 days of receipt.Please note that it is your responsibility to pay for the return postage costs if you live outside of the UK, no postage costs are refundable.If you wish to exchange an item for any reason, please place a new order for the items that you want.Any items returned by this service will be refunded unless faulty or shipped in error.We will e-mail you once your return has been processed. This may take slightly longer at busy times of the year. We aim to process all returns within 72 hours.Goods should be returned in new condition, unused and with their original undamaged packaging.In the event that your purchase is not suitable, for whatever reason, you have the right to return it to us.You can now return any purchase within 30 days Free of Charge with our simple Royal Mail returns process.
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